CUSTOMER SERVICE

Salon & Spa Appointments

Schedule your salon & spa service by booking in store or calling your local Beauty Brands location. For your convenience, you may also schedule your appointment online HERE.

If you have questions or need to make any changes to your service, we'd love to help. Call your local Beauty Brands location and one of our Salon & Spa professionals will be able to assist you.

We hope you never have to cancel or reschedule your appointment but, if you do, all appointments scheduled at Beauty Brands require a 24-hr in advance cancellation notice. This notice gives our salon & spa professionals time to fill their schedules to serve other client(s) and avoid a loss in income. Clients that do not show up for their appointment or provide less than 24-hrs notice will be charged 100% of the service price for the appointment(s) missed.

As a courtesy, Beauty Brands provides confirmations on all salon & spa appointments 48-hrs prior to the scheduled service(s) via email, sms and/or by phone. If we are unable to reach you, it remains your responsibility to remember the date and time of your scheduled appointment(s) in order to avoid no-show or late cancellation charges.

If a client has given less than 24-hrs notice two or more times within a 6-month time period, they will be unable to book an appointment in advance and will only be able to book services on a walk-in only basis. We do our best to accommodate walk-in customers, but you may experience a wait.

CLICK HERE for our new safety protocols and practices to keep clients and associates safe. If you are exhibiting any common symptoms or awaiting test results of COVID-19, please reschedule for a later date.

All Clients under the age of 18 will require a parental and/or legal guardian consent for the following services: Permanent Makeup, Bikini and/or Brazilian Wax, Microblading and Massage. Parental/legal guardian attendance will also be required for Massage services.